Account & Progress
Will I lose my progress if I reinstall the game?
In most cases, you won't lose your progress if you reinstall the game on the same device. However, this is not guaranteed on all devices. To...
Why should I log in with my Facebook/Apple ID account?
You can log in with your Facebook/Apple ID account to: 1. Ensure that your progress is saved and playable on multiple devices. 2. Invite fri...
How to log in with another Facebook/Apple ID account?
Please log out of the current Facebook/Apple ID account via the settings menu and then try to connect a different Facebook/Apple ID account....
What if I lose my progress after connecting my Facebook/Apple ID account?
Please log out of the current Facebook/Apple ID account via the settings menu. In most cases, you'll get your device progress back. If you w...
What if my Facebook/Apple ID account failed to connect?
Please double-check the following: 1. Ensure a stable connection. 2. Make sure your Facebook/Apple ID account and password are correct.If yo...
How do I disconnect my Facebook/Apple ID account?
You can log out of the current Facebook/Apple ID account via the settings menu.Note: Once you log out, your progress may change.
Why is it asking me to select progress?
If you're connected to Facebook and playing on multiple devices, you'll need to choose your progress. Make sure to check before choosing pro...
How do I reset my progress?
Unfortunately, we can't reset your progress at the moment.
How do I transfer my progress to another device?
First, connect a Facebook/Apple ID account on your old device. Next, connect that Facebook/Apple ID account in your new device and you will ...
How do I log in with my Apple ID?
You can follow these steps. (For iOS 13 or above devices)1. Tap Settings in the game.2. Tap "Log in with Apple ID".
Why can't I switch to another Facebook account?
First, you'll need to log out of Facebook in the app and clear your browser cache. Then tap "Log in with Facebook" in the game and...
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